Professional pre-sales technical solutions are provided to customers in a timely and effective manner, and salespeople provide comprehensive and detailed explanations and answer questions about the technical solutions.

Customers can hold Tencent Meeting, Zoom, Team and other meetings to have face-to-face communication with our engineers to clarify doubts and discuss solutions. 

You can also come to the factory for a visit. Our company provides airport pick-up services for foreign customers in Beijing and Jinan, as well as free hotel check-in services.

Timely update the production dynamics of the machine to customers,.

Collect the inspection results of the machine tools during the production process to customers in a timely manner.

Notify the customer 20 days in advance of the completion of machine production to come to the factory for testing and acceptance of the machine. 

After the customer ships the goods, various manuals are provided.

Timely confirmation, the customer requested our after-sales service personnel to install and debug the time.

Install after-sales service personnel according to the requirements of the table, and confirm all service contents with the customer.

One year warranty period, if any problems cannot be solved online within one year, they can be resolved on-site by the customer.

After sales service APP software, customers can provide online warranty and make various service requests.

Regular follow-up free maintenance service.

Main market has after sale service center.